Right of Withdrawal
EU Consumer RightsLegal Information for EU/EEA Customers
Instructions on Withdrawal
Right of Withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.
To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail).
Email: hello@sameforu.com
To meet the withdrawal deadline, it is sufficient for you to send your communication before the withdrawal period has expired.
Effects of Withdrawal
If you withdraw from this contract, we shall reimburse all payments received from you, including delivery costs (except supplementary costs from your choice of non-standard delivery), without undue delay and no later than 14 days from the day we are informed of your decision.
We will use the same means of payment as you used for the initial transaction; you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent them back.
You shall send back the goods without undue delay and in any event no later than 14 days from the day you communicate your withdrawal to us.
Model Withdrawal Form
(Complete and return only if you wish to withdraw from the contract)
To: Sameforu, hello@sameforu.com
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*):
Ordered on (*) / received on (*): ___________________________________
Name of consumer(s): ______________________________________________
Address of consumer(s): ____________________________________________
Signature (only if notified on paper):
Date: _______________________
Encountering a problem? Let us help you solve it.
Before you return the item, let us provide you with dedicated support. Many issues can be resolved quickly—we want you to be satisfied, not just refunded.
You may still exercise your EU right of withdrawal at any time; the above are additional support options.