Privacy policy

Privacy Policy

Last Updated: January 19, 2026

At Sameforu, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you shop with us.

1. What Information We Collect

We collect information to provide you with a seamless shopping experience. This includes:

  • Contact Details: Name, shipping/billing address, email, and phone number.

  • Financial Data: Payment card details and transaction history (processed securely via Shopify).

  • Account Info: Username, passwords, and shopping preferences.

  • Device & Usage Data: IP address, browser type, and how you interact with our store (via cookies).

  • Communications: Any info you provide when contacting our support team.

2. How We Use Your Data

We process your information based on legal grounds (contract fulfillment, legitimate interest, or consent):

  • Order Fulfillment: To process payments, ship products, and handle returns.

  • Customer Support: To respond to your inquiries and resolve issues.

  • Marketing (With Consent): To send you updates on new appliances and special offers.

  • Security: To detect and prevent fraudulent transactions.

3. How We Share Your Information

We do not sell your personal contact information. However, we share data with trusted partners to run our business:

  • Shopify: Our platform provider, which processes data globally.

  • Service Providers: Logistics partners (e.g., FedEx, DHL), payment gateways (e.g., Stripe, PayPal), and marketing tools.

  • Legal Compliance: When required by law or to protect our legal rights.

4. International Data Transfers

sameforu is headquartered in Hong Kong. Your information may be transferred to, stored, and processed in countries other than your own (including the US and Singapore).

  • For EEA/UK Users: We ensure all transfers comply with recognized mechanisms, such as Standard Contractual Clauses (SCCs), to ensure your data receives an adequate level of protection.

5. Your Rights & Choices

Depending on your location (e.g., California, EU, UK), you may have the following rights:

  • Access/Correct: Request a copy of your data or fix inaccuracies.

  • Delete: Request that we erase your personal information.

  • Opt-Out: Unsubscribe from marketing emails at any time via the "Unsubscribe" link.

  • GPC (Global Privacy Control): We recognize GPC signals for automated opt-out of targeted advertising.

6. Data Security & Retention

  • Encryption: We use SSL (Secure Sockets Layer) technology to encrypt all payment data.

  • Retention: We only keep your data as long as necessary to provide our services, comply with legal obligations, or resolve disputes.

7. Children’s Privacy

Our Services are not intended for children. We do not knowingly collect data from individuals under the age of majority. If you believe a child has provided us with data, please contact us for immediate deletion.

8. Contact Us

For any privacy-related questions or to exercise your rights, please contact our Data Controller:

  • Entity: HONGKONG SAMEFORU LTD

  • Email: hello@sameforu.com

  • Secondary Email: sameforushop@gmail.com

  • Address: RM D07, 8/F KAI TAK FTY BLDG NO.99 KING FUK ST SAN PO KONG, HONGKONG